1. Our fees for the Services are set out on your Order (Fees). Fees will begin as set out in this Agreement. Fees do not include taxes, which may be added to the Fees. You are responsible for all taxes, other than those on our income, unless you provide us with a tax exemption form.2. On your Order, you may select monthly billing, quarterly (every three months) billing, semi-annual (every six months) billing, or annual billing for your account. You may qualify for advertised price discounts (Prepayment Discounts) if you select quarterly, semi-annual, or annual billing for your account. We will accept payment by credit card, check, e-check, PayPal, or wire transfer, except that (a) customers paying by check or wire transfer will be charged an additional processing fee of ten dollars for each payment made, and (b) customers paying by wire transfer will be charged a wire transfer fee of ten dollars for each payment made. We do not accept PayPal, Pre-Paid Credit Cards, or Virtual Credit Cards as valid forms of payment for initial orders for new clients. After you have established a three-month history of successful payment, Cairo Web Design may choose to accept PayPal, PrePaid Credit Cards, or Virtual Credit Cards as valid forms of payment.3. Applicable setup fees and the fees due for your first billing period (first month, first quarter, first six months, or first year) are both due on the initial start date of your Services. Cairo Web Design may change the pricing for new Services at any time and for existing Services at the beginning of any new billing term. Unless you choose another billing period, Fees will be invoiced to you monthly. All fees are due on the date set out on your invoice (Due Date). Your payment obligation is absolute: you may not withhold, deduct or set-off Fees unless expressly set out in this Agreement. Failure to pay an invoice in full within seven days of the Due Date can result in immediate account suspension.4. You are liable for all unpaid amounts due on your account even if Cairo Web Design terminates your Services or this Agreement for cause, as set out in this Agreement, partway through a billing period. Cairo Web Design may charge your account late fees for overdue payments, and Cairo Web Design may charge you interest on unpaid balances at the rate of 1.5% per month or the maximum rate allowed by law, whichever is less. In addition, your equipment, domains, web content, IP address or other assets may be retained by Cairo Web Design as collateral for unpaid charges and penalties until such charges and penalties are paid in full. If you fail to pay the Fees when due, we may, at our discretion, (i) require you to pay a security deposit; and/or (ii) impose a reconnection charge. Also, Cairo Web Design may use a third-party service to collect unpaid amounts and may charge you reasonable, actual attorneys’, collection, or other reasonable fees incurred to collect unpaid balances.5. You understand and agree that Cairo Web Design will manually reboot your servers, if requested, up to five times each calendar month at no charge, but that for each additional manual reboot of your servers Cairo Web Design will automatically charge you five dollars per reboot.6. During the Term (as defined in our Terms of Servers Service), we will only increase the Fees in the following circumstances: (i) the parties agree in writing; (ii) you purchase additional Services and those Services have additional Fees; (iii) a regulated entity, such as a utility, increases their charges to us; or (iv) a vendor adds surcharges or additional fees based on your use of the Services. We will provide you with written notice of such an increase thirty days prior to such an increase; you may terminate the affected Services without penalty if you reject the increase.7. You understand and agree that you are responsible for any network bandwidth charges, storage over usage charges, or other overage charges you incur for using the Services, even if such overages arise because your server or account is compromised or “hacked.” 8. We strive to bill you accurately. If you believe that a Fee charged in your bill is not accurate, you agree to provide us with written notice no later than twenty-nine calendar days before the Fee is due. Your written notice must contain information that allows us to investigate the disputed Fee. You agree to pay any Fees not in dispute when they are due. If we disagree with your dispute, we agree to work with you in good faith to resolve the dispute. If, after sixty business days, we are unable to resolve the dispute, our determination will be final. If you initiate a chargeback rather than initiating a dispute, or following its resolution, the Services that are the subject of the dispute may be suspended.9. Any new Services that receive a discount covered by any promotion, which are started and then canceled within the first thirty days, will be billed at our standard, non-discounted promotional fee.10. Discounts are available for new Services only, and cannot be applied to existing Services. Existing Services that are cancelled and reordered are not eligible to receive the current discounted promotional rate.
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